Pre-Sale:

According to the type variety:

Whether you produce 10,000 SQ.M, 50,000 SQ.M or 100,000 SQ.M, TECNO can offer you an individual solution. We can also help with workshop design.

No matter what your technical problems are, our engineers will try their best to find out the best possible solution.

TECNO can give support in all stages of your production, including design, construction, production equipment and all necessary materials.

Post-Sale:

Support is guaranteed by TECNO dedicated professionals. They will assist you with their special skills and knowledge.

Your satisfaction is of top priority to us. Our goal is to be your capable partner and to ensure your satisfaction.

Spare Parts Inventory Assistance:

We provide a consumptive parts list for each machine we provide, which recommends the spare parts you need to buy additionally.

STANDARD CLAUSE FOR MACHINE EXPORT:

1.Terms of Payment: 30% as down payment (deposit), the left 70% should be paid before shipment or should be paid by irrevocable, confirmed L/C at sight.

2.Shipping port: Qingdao port

3.Lead time: 20 to 60 days according to machines required

4.The machine quotation does not include installation, packing, training cost and after-sale service cost. If buyers need TECNO supply engineers to their country for installation, training or after-sale service, the buyers should bear the following costs: round ticket, accommodation, and service fee 30 USD/day.

5. Guarantee 

   Guarantee period: 13months from the shipping date in China.

   If parts are defective during the guarantee period, TECNO will replace them freely. Two kinds of defective parts are excluded guarantee: FIRST, the defective parts caused by fault of operators.  SECOND, Consumptive parts: some parts need to be changed periodically. TECNO have a list for all the consumptive parts for each machine.

6. Packing:

 (1) Wooden crate

 (2) Channel steel base, covered with plastic bag

 (3) The packing cost is excluded in price quotation, customers need to pay separately. The package costs are different with different machines.

 (4) Suggestion:

  For small insulating glass machines, wooden crates are unnecessary.

For all PVC machines and ALUMINUM machines, wooden crates are unnecessary.